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National Certificate in Business (First Line Management) Level 4

National Certificate in Business (First Line Management) Level 4

Online professional development course designed to enhance the supervisory management skills of line managers responsible for staff and workplace operations. LEVEL 4

Full Course Details
Course Overview
Career Opportunities & Related Info

Programme Overview

Level 4 programme

The National Certificate in Business (First Line Management) is designed to enhance the communication and people management skills of supervisors and team leaders already working within a team environment, or those who want to progress into this role. It is suitable for a wide range of businesses.

This is an on line professional development programme which starts in February and can be completed in one year or less. It is an excellent opportunity to be recognised with a national qualification for the work that you currently doing. Students must have full support from their manager and access to a computer and the internet.

Whitireia New Zealand has been delivering the National Certificate in Business to industry partners since 2004. We design our programme to keep pace with current trends and have built relationships within industry so that our students gain knowledge that is applicable in today’s environment. Our experienced and friendly tutors will support, motivate and assist you through on line discussions and e-mails to successfully complete the course.

Enrolments can be accepted throughout the year.

Programme Outline

This is an on line programme. You will be assessed using a combination of written assignments and/or verification of competency by your manager. You will have the opportunity to have on line discussions with your tutor and other students on the programme.

Level 4

1. Communication
- Manage interpersonal conflict
- Give oral instructions in a workplace
- Conduct a one on one interview

2. Working with teams
- Demonstrate team building skills
- Develop strategies to establish and maintain positive workplace relationships
- Collaborate in a group

3. Performance and Time Management
- Develop yourself to improve performance at work
- Demonstrate knowledge of performance management planning
- Provide guidance for individual adult trainees or Explore quality assurance principles

4. Organisational principles
- Identify key workplace organisational principles
- Apply time management concepts and methods in business situations

Download a brochure about this course

Campus	Starts on	Duration
	Flexible, enrol throughout the year.	Modular programme that can be completed within six months

Domestic Fees: $1,602

International Fees: $6,900 NZD

From 1 January 2012, membership in the Whitireia Independent Students Association (WISA) will be voluntary. Whitireia New Zealand and WISA are working together to set up processes for this change.

Entry Requirements

Domestic students

Students must be in employment and have the support of their manager. Students must also have access to a computer and the internet.

International students

Not applicable

Career Opportunities:

This is an excellent course for people looking for a professional development opportunity while working. Students may already be working or aspire to be a Team Leader, Project Leader, Charge Hand, Supervisor or Manager.

Graduates of this course will gain wide-ranging knowledge, versatile skills and practical experience. You will learn about effective communication, creating positive workplace relationships, working with teams, organisational principals and performance management.