Home ›
Courses & Programmes ›
National Certificate in Tourism (Core Skills) (Level 3)

National Certificate in Tourism (Core Skills) (Level 3)

This 18-week programme is designed to give students the essential core skills required for working in one of the fastest growing industries in New Zealand. LEVEL 3

Full Course Details
Course Overview
Career Opportunities & Related Info

Programme Overview

Level 3 programme

The National Certificate in Tourism is an 18 week course which gives you knowledge and skills to begin working in the travel and tourism industry or for further study. Students will complete NZQA units standards to gain the National Certificate in Tourism (Core Skills) (Level 3).

Learn tourism, destination knowledge, travel legislation, word processing, communication and employment preparation with our industry experienced tutors. You will study in our well equipped, dedicated tourism classroom and also gain an understanding of the industry through guest speakers and field trips.

This is a great course for gaining essential skills to get started in one of New Zealand’s fastest growing and vibrant industry.

Course Outline

Tourism & Travel Skills: Learn all about the tourism industry, including careers and have the opportunity to complete work experience in the industry.

Destination Knowledge: Learn all about New Zealand, including its attractions, accommodation and transportation network.

Communication and customer service skills: Learn how to deliver and exceed customers expectations to a diverse range of customers, and learn to effectively deal with complaints.

Selling skills: Learn to sell a range of travel products and issue documentation for holiday travel.

Travel legislation: Gain a thorough understanding of legislation and how it applies in relation to the tourism industry.

Computing: Learn to produce travel itineraries and confirmation letters as well as effectively using the internet as an information tool.

Employment preparation: Learn about career and job roles in the tourism industry and be confident and work-ready through CV preparation, interview techniques and personal presentation skills.

Download a brochure about this course.

Campus	Starts on	Duration
	2012: 13 February, 16 July	half year, full time

Domestic Fees: $2,724

International Fees: $10,100 NZD

From 1 January 2012, membership in the Whitireia Independent Students Association (WISA) will be voluntary. Whitireia New Zealand and WISA are working together to set up processes for this change.

Entry Requirements

Domestic students

NCEA Level 2 English or equivalent or evidence of skills/knowledge based on interview

International students

Proven equivalence to domestic entry requirements and IELTS 5.5 or equivalent

Further Study:

Graduates of this programme can continue their studies towards the National Diploma in Hospitality (Management) (Level 5) or Certificate or Diploma in Outdoor Adventure, Certificate in Office Administration or Computing or various Certificate, Diploma and Degree courses offered at Whitireia Polytechnic.

Job Opportunities:

The Tourism industry is always looking for enthusiastic and qualified Graduates.

Once graduating with the National Certificate in Tourism (Core Skills) (Level 3), you may apply for entry roles such as Travel Consultant, Airport or Rental Car Customer Services, Flight Attendants, Hotel Receptionist and I-site Consultants.

Student Services:

Whitireia provides excellent care for our students. When you study at Whitireia you have access to our financial, counselling, nurse, career guidance and student services. Our Learning Skills centre is also available to help students with their study to ensure students are successful.

Download a National Certificate in Tourism brochure.