Frequently Asked Questions

This page answers some frequently asked questions

How do I Apply to Study at Whitireia?

International Students

You can apply yourself or by using an agent. Your application/enrolment form can be posted, you can apply online or you can come in to our International Marketing Office on campus where you can fill out the application/enrolment form.

Domestic Students

You apply by filling in an application/enrolment form. This can be posted, you can apply online or you can fill it in and drop it off at the office of any Whitireia campus.

What do I need to Provide for my Application?

International Students

You or your agent needs to complete the application/enrolment form. You must supply a copy of your latest IELTS result (no more than 2 years old) and a copy of your valid passport. You may also wish to supply documentation relating to other relevant qualifications, or work experience and career wishes.
Your information will be assessed and authorised and if your application is successful you will be issued an Offer of Place Letter. This will include the fees for your programme of study, a quote for compulsory insurance and other related costs and provide details of how to pay these charges.
You will need to pay by bank transfer (details are listed in the Offer of Place) or come in to the International Office and pay the cashier. You will not be enrolled in your programme of study until you have paid in full the amount stated on your Offer of Place Letter. You will need to pay for your programme of study at least two weeks before your programme commences. If you have supplied all the relevant information your enrolment will be processed within 42 hours.

Domestic Students

You need to complete an application/enrolment form. You must supply documentation to establish citizenship and verification of your identity, like a passport or birth certificate. If your name is different than that on your birth certificate, you need to enclose your marriage or deed poll certificate. Depending on the criteria for the course you are enrolling in, you might need to supply other documentation, such as proof of educational achievements. A verified copy of an original document is acceptable (that is, a copy endorsed by a JP, Registrar or Deputy Registrar of the Court.)

Why do we ask for your birth certificate or passport?

We need proof of your legal name, date of birth, citizenship or residency. If your name has changed, you will also need to provide proof of the change, e.g. a marriage certificate.
International students must also provide proof of eligibility to study in New Zealand (visa and residency status).

Can I bring a photocopy of my birth certificate?

Yes, if it has been verified (signed) by a solicitor, Justice of the Peace (JP) or kaumātua. We can also photocopy and verify your original documents for you.
You will need to pay by bank transfer (details are listed in the Offer of Place) or come in to the International Office and pay the cashier. You will not be enrolled in your programme of study until you have paid in full the amount stated on your Offer of Place Letter. You will need to pay for your programme of study at least two weeks before your programme commences. If you have supplied all the relevant information your enrolment will be processed within 42 hours.

 


How long does it take to confirm my enrolment?

If you've brought or sent us everything we need, it will usually take between two and five working days.
Enrolment confirmation for international students will be sent back either directly to the applicant or through an agent, if this is how you enrolled.

How much does it cost?

International Students and Domestic Students

The costs per paper are listed on the website for each programme.

How do i get a student loan or allowance?

Apply online at www.studylink.govt.nz You should do this well before your programme starts so it is processed before your study begins.
Student loans and allowances are not available for international students.

 


When do I pay my fees?

International Students and Domestic Students

After you have been offered a place on your programme and you have confirmed your acceptance of this place, you can pay your fees?

How do I get my Student Visa?

International Students

Once you have received your Offer of Place Letter, you pay your fees to Whitireia New Zealand. When you have received your receipt, you can take your Offer of Place letter and receipt to the New Zealand Immigration Office in your country. They will issue you with a visa and you can start your course. You must then give a copy of your student visa to the International Staff to keep on your file.

Domestic Students

Not applicable.
 

How and when do I get an ID card?

International Students and Domestic Students

When your enrolment has been processed and your course is about to start, please come to the Information and Enrolment Centre to have an ID card issued. We will take your photo and print your card while you wait. You need an ID card to access the library, the learning management systems and to log in to the computers at the polytechnic.

What happens if I decide to withdraw from all or part of my programme?

International Students

You must inform your tutor or faculty, fill in a withdrawal form and the International Refund Policy form and discuss your requirements with the Enrolments Team. Refund and Visa adjustments will be affected once your studies have been terminated or cancelled.

Domestic Students

Inform your tutor and faculty. You must also complete and sign a withdrawal form.

What is Whitireia New Zealand's Refund Policy?

International Students

Please look at the International Student Refund Policy. If you think you are entitled to get a refund, this will be calculated as part of the withdrawal process.

Domestic Students

If you enrolled in a full-time course and withdraw within two weeks of the course start date, you will receive a full refund minus an administration fee. If you withdraw within a month after course start date, you will receive an 80% refund minus administration costs. Withdrawals after that will still require full payment of fees. If you enrolled in a short course, please consult the enrolment and administration staff.

Can I use my outstanding English fees towards another course?

International Students

If you are accepted onto a mainstream Whitireia course, you can credit any outstanding ESOL fees towards the cost. We charge a NZ$75 administration fee.

Domestic Students

Discuss with the Information and Enrolment Centre as decisions will be made on a case-by-case basis.

Can I work while study?

If you are an international student studying at Whitireia full-time at Level 5 or higher, you are able to work for 20 hours per week during the holidays.

How can I get my student visa renewed?

Current international students must apply to renew their student visa 1-2 months before the expiry date. Students should make contact with an International Student Advisor at our Information and Enrolment Centre, for assistance and advice on how to renew this via online.
  

What about home stays?

International Students

Our International Marketing Department can arrange a home stay for you if you request this or tick 'yes' for home stay on the application/enrolment form. The cost at the Porirua, Wellington, Kāpiti and Auckland campuses is NZ$230 per week. Students must stay a minimum of four weeks in a home stay before choosing other accommodation.

Domestic Students

We do not arrange home stays for domestic students.

Can I buy insurance through Whitireia?

International students can apply through Whitireia for insurance. This insurance covers travel and medical insurance.

How do I get to Whitireia in Porirua?

Take the train to Porirua Station, then either walk or take the bus. Alternatively you can drive. There is plenty of free car parking.

Can I come and visit?

Yes, come anytime during business hours and have a look around the campus.

Where is the nearest child care centre?

 We have a child care centre on the premises. Please see our Student Support web page.

Who do I contact if I have any queries?

Call the Information & Enrolment Centre on 0800 Whitireia (0800 944 847) or email info@whitireia.ac.nz
International students can email international@whitireia.ac.nz or call us on +64 4 237 3100

 

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