Support for your online learning

Course related and technical support for your online study needs

Course related support

Course related support is provided by your tutor.  We recommend contacting your tutor for support as soon as possible.

Technical support

The Online Learning Centre provides technical support around the use of Whitireia Online (Moodle) which may include:

• changing your password
• enrolling you onto a course
• advice about configuring your computer to work with the Moodle platform.
• support around the use of Whitireia Online (Moodle) tools.

Online Learning Centre staff are based in Te Kete Wananga at the Porirua campus and are available in person or by phone Monday - Friday between 9:00am – 4:30pm.

You can also email: online@whitireia.ac.nz for technical support

Twenty four hour online support

Our Resolve suite connects you directly to technical support FAQs, useful articles and forms.

Submitted support request tickets will be answered within two working days.

Go to: Resolve for technical support